Terms of Service

Overview

Welcome to Nickel Lifestyle. The terms “we,” “us,” and “our” refer to Nickel Lifestyle, an online store operating in Bangladesh.

By accessing, browsing, or using our website, or by placing an order, you agree to these Terms of Service and our Privacy Policy. Please read these terms carefully before using our website.

Access and Account

When placing an order or using certain features of our website, you may be asked to provide information such as your name, phone number, email address, delivery address, and payment details.

You agree to provide accurate and complete information and to keep your account information up to date.

Products

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

Product information, availability, and pricing may change without prior notice. We reserve the right to discontinue products or limit quantities when necessary.

Orders

When you place an order, you are requesting to purchase the selected products.

We may contact you to confirm your order and delivery information. Nickel Lifestyle reserves the right to accept, refuse, or cancel an order due to reasons such as product unavailability, incorrect pricing or information, or other circumstances.

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or handed over to the delivery service, cancellation or modification may not be possible.

Prices and Payment

Product prices displayed on our website may change without prior notice.

Nickel Lifestyle currently accepts:

  • Cash on Delivery
  • bKash Payment

Customers are responsible for providing accurate information when placing an order or making a payment.

Shipping and Delivery

We deliver products across Bangladesh.

Estimated delivery times are:

  • Inside Dhaka: 24–48 hours
  • Outside Dhaka: 2–3 days

Delivery times are estimates and may vary due to courier operations, traffic, weather, public holidays, incorrect delivery information, or other circumstances beyond our control.

For more information, please see our Shipping Policy.

Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before requesting a return, exchange, or refund.

Intellectual Property

All content on our website, including text, images, graphics, logos, product information, and other materials, is owned by or licensed to Nickel Lifestyle unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without our prior written permission.

Changes to These Terms

We may update or modify these Terms of Service from time to time. Updated terms will be published on this page.

Your continued use of our website after changes are published means you accept the updated Terms of Service.

Contact Us

For any questions regarding this Privacy Policy, please contact Nickel Lifestyle through our website.